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The City of Herreid is excited to now offer you the convenience of accessing your utility account and paying your monthly utility bill online! You can enroll in autopay, get electronic bills, and manage your account 24/7 online.

We're offering FrontDesk, a modern and convenient solution that provides online access to a variety of tools to interact with the City including your utility account.

Front Desk offers these exciting features:

  • 24/7 access to your utility account and usage information including utility usage, tracking multiple accounts, and submitting service requests.
  • Modern, online interactions – anywhere, any time, from any device!
  • Conveniently pay your monthly utility bills from the comfort and safety of your home. No more writing out a check each month to pay your utility bill! 
  • Receive bills electronically. Go green and reduce your stack of paper bills. 
  • Enroll in autopay using ACH or credit card payments so you won’t have to remember to pay your bills each month. 
  • Update your notification settings so you can receive important messages and notifications via email or text.
  • Fill out and submit forms directly online and pay associated fees. We will review and process the forms – no more paper required! 
  • Easy access to Public Notices and answers to Frequently Asked Questions so you can see important city-related information in one place.
  • Review Meeting Agendas and Minutes.
  • Use Citizen Requests to submit requests directly to the necessary department with a few clicks of a mouse or taps on a smartphone.

Get started today by clicking HERE

If you need help setting up your account, simply call the Finance Office @ 437-2302

or stop by an we will assist you in person. It only takes 5 minutes!

Got Questions? Call 437-2302 or email us HERE

* FrontDesk is provided by gWorks, a GovTech company specializing in software and services to small local governments throughout the Midwest.
gWorks has more than 20 years of experience bringing simple solutions to create stronger communities and smarter government.